counseling | teen therapist | women therapist

How do I schedule an appointment?

We are not accepting clients at this moment. Please check out www.therapyforblackgirls.com directory to schedule an appointment with a licensed therapist in New Jersey.
Where is the office located?

We are currently remotely.
How long are the therapy sessions?

We offer a free 15 minute phone consultation to schedule your first appointment. Your first intake appointment will be 60 minutes and individual therapy sessions are between 45 - 55 minutes.
Do we accept health insurances?

We accept Aetna insurance, but we do encourage you to call your Aetna insurance company to verify if your plan covers therapy services for telehealth and in-person. While we we verify your insurance details and inquire about your co-payments, deductibles, and co-insurance plans. We are an out of network provider with other insurances, but are more than happy to provide you with a superbill. You may be able to obtain reimbursement from your health insurance provider for counseling services. Please call your insurance to inquire about out-of-network reimbursement. Please feel free to email us at marline@heartsempowerment.com in regards to your Aetna insurance plan.
What form of payment do we accept?

All payments are due at the time of service. We accept cash, credit cards, check and HSA.
Do we offer virtual sessions?

Yes, we use a secured telehealth platform called Simple Practice to conduct virtual sessions. At this moment, we only provide virtual therapy for clients that reside in the state of New Jersey.
Is Marline accepting clients?

At this moment, Dr. Francois-Madden is not accepting new clients, but is available for immigration evaluations, consultations and speaking engagements. For more information, please go to www.marlinefrancois.com
How much does therapy cost?

Psychotherapy Intake session (60 minutes) - $180 Psychotherapy sessions (45 minutes) - $165 Couples Therapy sessions (90 minutes) - $250 Family Therapy Sessions (60 minutes) - $180 *Please consult with your health insurance provider to see if they offer out-of-network reimbursements
Do you charge a cancellation fee?

We have a 24-hour cancellation policy and for any appointments that are not cancelled in advanced or for no-show/no calls, a $165 fee will be applied to the account.