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Frequently asked questions
General1
We accept Aetna insurance, but we do encourage you to call your Aetna insurance company to verify if your plan covers therapy services for telehealth and in-person.
While we we verify your insurance details and inquire about your co-payments, deductibles, and co-insurance plans.
We are an out of network provider with other insurances, but are more than happy to provide you with a superbill. You may be able to obtain reimbursement from your health insurance provider for counseling services. Please call your insurance to inquire about out-of-network reimbursement.
Please feel free to email us at marline@heartsempowerment.com in regards to your Aetna insurance plan.






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